Home > Get A Life > Teenage Consumers - Know Your Rights

Teenage Consumers - Know Your Rights

By: Beth Morrisey MLIS - Updated: 21 Jul 2019 | comments*Discuss
 
Shopper's Rights consumer Rights goods

Consumer rights are protected by laws that govern the purchase of goods and services from shops and companies. These rights do not depend on the consumer's age, and protect all consumers in the UK. To make sure that you get a fair deal the next time you part with your hard earned cash, make sure you know your consumer rights and responsibilities.

Legal Jargon

It is hard to discuss consumer rights without wading into a bit of legal jargon. Terms you may come across while studying this subject include:

  • Consumer - the person purchasing (buying) a good or service.
  • Goods - the items being purchased (bought).
  • Faulty goods - items that did not meet a satisfactory standard when purchased.
  • Services - the service that is being purchased, for example plumbing services or house painting services.
  • Trader - the person selling the goods or services.

Consumer Rights

There are literally hundreds of rules governing the purchase of goods and services in the UK, but they are all built upon several underlying laws. When you purchase goods or services, you (as the consumer) have the rights to:

  • Goods that are of a satisfactory quality (that last an accepted amount of time and are not defective).
  • Goods that are "as described" by the trader (that they are honestly described in advertisements).
  • Goods that are of fit purpose (they do what they are intended to do).
  • Goods that are safe.

Consumer Responsibilities

Just as you, the consumer, are entitled to protection from scams and faulty goods, you also have several responsibilities you must uphold during your transactions. For example, you can not claim that you were unfairly treated if:

  • You were warned of faulty goods but bought them anyway.
  • You want an exchange or your money back because you have changed your mind about goods or services.
  • The goods or services you purchased clearly had faults but you decided to buy "as is" anyway.
  • You damaged the goods or interfered with the services on your own.
  • You bought the wrong goods or services by mistake.
Today there are more ways than ever to buy goods and services. Shops, companies, the television, catalogues and websites all offer outlets for quick shopping. Unfortunately, not all transactions are clear cut and sometimes the consumer ends up with goods or services they find unsatisfactory. If you find yourself in such a situation, knowing your consumer rights and responsibilities is invaluable to making sure that you get the service you expect and deserve. Become a savvy shopper and don't settle for less!

You might also like...
Share Your Story, Join the Discussion or Seek Advice..
It is very informative and it helped me with my assignment.
Gem - 21-Jul-19 @ 3:42 PM
Share Your Story, Join the Discussion or Seek Advice...
Title:
(never shown)
Firstname:
(never shown)
Surname:
(never shown)
Email:
(never shown)
Nickname:
(shown)
Comment:
Validate:
Enter word:
Latest Comments
  • mawoo
    Re: How to Deal with Pressure From Parents
    im currently in 11th. ive most of the time scored well in maths and my own dream is accounting. ive gone to a…
    2 April 2020
  • Jt_.ly
    Re: Warning Signs of Self Harming
    Hi, my name is Jas. I’m in 6th grade and I’m 11 years old. Just about 3 weeks ago, I started cutting. I’ve been wanting to do so…
    26 March 2020
  • idk
    Re: Coping With Strict Parents
    I’m 14 my dad is really strict he doesn’t like me going out because he thinks I’ll get raped or assaulted by someone. he doesn’t like…
    23 March 2020
  • Abby
    Re: Coping With Strict Parents
    My parents are way too strict and its so embarrassing the way I get treated like a 10 year old when I am 15.It seems like I forever…
    9 March 2020
  • 1234
    Re: All about Abortion
    Hi I’m 14 nearly 15 and I’m almost a week late , I keep having cramps and very watery discharge with little blood in it I’m starting to think…
    2 March 2020
  • Keelan
    Re: Questionnaire: Are You Addicted to Social Networking Sites?
    Hello, My name is Keelan Spurrell and I am I 3rd year university student. I am currently…
    20 February 2020
  • Migz
    Re: Questionnaire: Are You Addicted to Social Networking Sites?
    Greetings, I am a Grade 10 student, of La Salle Green Hills, who is conducting a research…
    19 February 2020
  • honolulu
    Re: Teenage Pregnancy
    Hey I'm just 12 years old and I'm pregnant, but i don't care what the people say to me because I love my baby and my parents help me. I hope…
    17 February 2020
  • gina
    Re: How Can I Deal With My Over Protective Mum?
    I'm sorry about your dad, I have the same problem, but its my bestest friend. I totally get it, she thinks I'm…
    17 February 2020
  • tommygirl
    Re: Teenage Pregnancy
    Hey guys! I'm 13 years old and I'm pregnant with twins. I don't know what I should do but I'm searching for a baby sitter. Can you help me?
    17 February 2020